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GMC honored by Highmark Quality Blue for readmission rate reduction

CONTACT:  Mike Ferlazzo: 570-214-7410, 515-450-2908 (c),
Dec. 11, 2013


DANVILLE, Pa. – Geisinger Medical Center (GMC) was honored for outstanding performance in reducing readmission rates with an award by Highmark Quality Blue at its Quality Blue Best Practices Forum last month.

GMC has been participating in Highmark’s Quality Blue readmission indicator, which has encouraged hospitals to reach out into their communities and work collaboratively with caregivers, physician practices and facilities to ensure that those patients’ needs are being met across the continuum. The hospital was presented the award for exceeding all indicator measures and demonstrating the highest percent change in providing defect-free care, comparing first to third quarter.

Kessey Kieselhorst, MPA, RD, LDN, CPHQ, director of regulatory performance improvement, Geisinger Health System (GHS); and Andrea Koch, RN, BSN, manager of quality measurement and reporting, GHS, accepted the award at the Nov. 8 forum at the Four Points by Sheraton, Pittsburgh North in Mars, Pa.

“We would like to express sincere thanks to the team, led by Dr. John Bulger (D.O., MBA, chief quality officer, GHS) and Andrea Koch, who worked on this indicator to provide high quality and safe care for the patients at Geisinger Medical Center,” Kieselhorst said. “We are proud of the fact that the care our patients are receiving is resulting in fewer returns to GMC.”

About Geisinger Health System
Geisinger Health System is an integrated health services organization widely recognized for its innovative use of the electronic health record, and the development of innovative care models such as ProvenHealth Navigator® and ProvenCare®. As the nation’s largest rural health services organization, Geisinger serves more than 2.6 million residents throughout 44 counties in central and northeastern Pennsylvania. The physician-led system is comprised of more than 20,800 employees, including a 1,000-member multi-specialty group practice, seven hospital campuses, two research centers and a 448,000-member health plan, all of which leverage an estimated $6.1 billion positive impact on the Pennsylvania economy. The health system and the health plan have repeatedly garnered national accolades for integration, quality and service. In addition to fulfilling its patient care mission, Geisinger has a long-standing commitment to medical education, research and community service. For more information, visit, or follow the latest Geisinger news and more on Twitter and  Facebook.

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From L to R: Kessey Kieselhorst, MPA, RD, LDN, CPHQ, director of regulatory performance improvement Geisinger Health System; John Bulger, D.O., MBA, chief quality officer, Geisinger Health System; and Andrea Koch, RN, BSN, manager of quality measurement and reporting, Geisinger Health System, display the awards Geisinger Medical Center received from the Highmark Quality Blue program for outstanding performance in reducing readmission rates.